Last Updated: August 9, 2026
Welcome to ApnaStuff — Buy • Sell • Discover.
At ApnaStuff, we respect your privacy and are committed to protecting the personal information you provide when you use our website, marketplace, applications, services, features and related platforms.
This Privacy Policy explains how ApnaStuff collects, uses, stores, processes, protects and may disclose information about users of our platform.
By accessing or using ApnaStuff, creating an account, posting a listing, contacting another user, browsing our marketplace, submitting information or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our services.
This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy, Community Guidelines, Seller Policies, Listing Rules, and any other policies or notices that may apply to specific ApnaStuff services.
ApnaStuff is an online marketplace designed to help users:
ApnaStuff may include categories such as:
Because ApnaStuff operates as a marketplace, some information may be made publicly visible when you voluntarily publish a listing.
We may collect different types of information depending on how you interact with ApnaStuff.
When you create an account, publish a listing, contact us, communicate with another user or use certain features, we may collect information such as:
You should only provide information that is necessary and appropriate for your intended use of the platform.
When you register for an ApnaStuff account, we may collect information required to create and maintain your account.
This may include:
We may use this information to:
If you create a listing on ApnaStuff, the information contained in that listing may become publicly accessible.
A listing may include:
Please carefully consider what information you publish in a public listing.
Do not publish:
ApnaStuff cannot guarantee that information voluntarily published by a user will remain private.
Because ApnaStuff is a marketplace, certain interactions may require information to be shared between users.
For example, when you contact a seller, the seller may receive information necessary to respond to your inquiry.
Similarly, when a seller communicates with a buyer, information provided through the marketplace communication system may be accessible to the relevant parties.
Users are responsible for handling information obtained through marketplace interactions responsibly and lawfully.
ApnaStuff does not authorize users to misuse, sell, distribute, publish or exploit another user's personal information.
If ApnaStuff provides messaging, inquiry, chat, contact or communication functionality, we may process information associated with those communications.
This may include:
We may process communications to:
Where permitted by applicable law, automated systems may be used to detect suspicious, abusive or fraudulent activity.
Depending on the features you use, ApnaStuff may collect or process location-related information.
This may include:
Location information may be used to:
You may be able to control certain location permissions through your browser or device settings.
When you access ApnaStuff, certain technical information may automatically be collected.
This may include:
This information helps us operate, secure and improve ApnaStuff.
We may collect information about how you use our platform.
For example:
We may use this information to improve:
ApnaStuff may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information about your activity.
We may use:
These may be necessary for:
These may remember:
These may help us understand:
Where applicable, advertising technologies may be used to:
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect the functionality of ApnaStuff.
We may use collected information for legitimate business and operational purposes, including:
To:
We may analyze usage information to:
We may process information to:
We may contact you regarding:
Where permitted by applicable law, we may use information to send:
You may have the ability to unsubscribe from certain marketing communications.
ApnaStuff may use information such as:
to provide more relevant marketplace recommendations.
For example, if you frequently browse electronics, ApnaStuff may show more electronics-related listings.
You may be able to control certain personalization features through account or device settings where available.
ApnaStuff may display advertisements from ApnaStuff or third-party advertising partners.
Advertising partners may use technologies such as:
to measure advertising performance or deliver relevant advertisements, subject to applicable laws and your available choices.
ApnaStuff does not guarantee the accuracy, quality or availability of third-party advertisements.
Any transaction conducted with an advertiser is between you and that advertiser unless expressly stated otherwise.
If ApnaStuff offers payment, subscription, promotional, advertising or transaction-related services, payments may be processed through third-party payment providers.
Depending on the payment method, information may include:
Where possible, sensitive payment card information should be processed directly by authorized payment providers rather than stored by ApnaStuff.
We may retain transaction-related information for:
To maintain marketplace trust and security, ApnaStuff may introduce or use seller verification procedures.
Verification may involve information such as:
Verification requirements may differ depending on:
Verification information may be used for security, fraud prevention and compliance.
ApnaStuff may use automated and manual systems to detect:
We may use account, device, IP, listing, communication and behavioral information for these purposes.
Where appropriate, we may:
If ApnaStuff provides reviews, ratings or feedback functionality, information submitted through these features may be publicly visible.
Do not include confidential or sensitive personal information in reviews.
ApnaStuff may moderate, remove or restrict reviews that violate our policies.
Users may upload:
You are responsible for ensuring that the information you publish does not unlawfully disclose another person's private information.
By publishing content on a public marketplace area, you acknowledge that other users may view, copy, share or otherwise access that information.
ApnaStuff may use trusted third-party service providers to help operate the platform.
These may include providers for:
Third-party providers may receive only the information reasonably necessary to perform their services, subject to applicable agreements and laws.
ApnaStuff may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, security or content of third-party websites.
When you leave ApnaStuff and access another service, you should review that service's privacy policy.
Examples may include:
ApnaStuff may integrate with social media platforms.
If you interact with social media features, the relevant social media provider may collect information according to its own privacy policy.
We do not control how third-party social media platforms collect or process information.
We do not sell your personal information simply for the purpose of selling personal data.
However, we may share information where necessary for legitimate purposes.
Information may be shared with:
Companies that provide infrastructure and operational services.
Where payment processing is required.
For fraud detection and marketplace security.
For email, SMS, notifications and messaging.
Where applicable and subject to relevant privacy requirements.
Where required by law, court order, lawful request or governmental authority.
Such as lawyers, accountants, auditors or consultants where reasonably necessary.
If ApnaStuff is involved in:
information may be transferred as part of the transaction, subject to applicable law.
We may disclose information where we reasonably believe disclosure is necessary to:
Pakistan's Prevention of Electronic Crimes Act, 2016 provides a legal framework concerning electronic crimes and unauthorized acts involving information systems and data.
If ApnaStuff or substantially all of its assets are acquired, transferred, merged or reorganized, user information may be included among the transferred assets.
We will take reasonable steps to ensure that information continues to be handled in accordance with applicable privacy requirements.
We take reasonable technical and organizational measures designed to protect information from:
Security measures may include:
However, no website, application, server, network or method of transmission can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
You are responsible for protecting your account credentials.
You should:
ApnaStuff will never ask you to provide your password through an unsolicited message.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
For example, transaction-related records may need to be retained longer than ordinary browsing information.
When information is no longer required, we may delete, anonymize or securely dispose of it.
If you request deletion of your account, we may delete or deactivate information associated with your account, subject to:
Some information may remain in backup systems for a limited period before being securely overwritten.
Information that has been lawfully shared publicly by other users may not always be completely removable from third-party systems.
Depending on your location and applicable law, you may have choices regarding your personal information.
These may include:
Some requests may be subject to verification.
You may contact us to request information about personal data associated with your account.
We may ask you to verify your identity before fulfilling the request.
This is designed to prevent unauthorized access to personal information.
If you believe information associated with your account is inaccurate or incomplete, you may request correction.
Where account settings allow, you may update information directly through your account.
You may request deletion of your personal information where applicable.
However, we may retain certain information where necessary for:
We may send service-related communications that are necessary for operating your account.
These may include:
These are different from promotional marketing.
Where legally required, promotional communications will include an appropriate unsubscribe mechanism.
You may opt out of promotional communications without necessarily closing your account.
If you provide your telephone number, ApnaStuff may use it for purposes such as:
Promotional communications will be subject to applicable requirements and available opt-out mechanisms.
ApnaStuff is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you are below the age required to independently use the service in your jurisdiction, you should use ApnaStuff only with appropriate parental or guardian involvement where required.
If we become aware that we have unintentionally collected personal information from a child in circumstances where collection is not permitted, we may take reasonable steps to delete the information.
ApnaStuff may be accessed by users from different countries.
Depending on our hosting infrastructure, service providers and business operations, information may be processed or stored in countries other than the country where you reside.
Different countries may have different data protection laws.
Where applicable, we will take reasonable measures to handle personal information in accordance with applicable legal requirements.
If you are located in a jurisdiction that provides additional privacy rights, including certain jurisdictions in the European Economic Area or United Kingdom, you may have additional rights under applicable privacy laws